Emerson (NYSE: EMR) today announced the official release of its newly designed Valley Wheel ™ online Product Information (OPI) tool. The new version provides users with a new experience while retaining existing features. The Valley Wheel ™ mobile app seamlessly connects Emerson's tools and resources to the specifications of the Valley Wheel ™ products, a new user interface (UI), powerful features and clear navigation.
Emerson (NYSE: EMR) today announced the official release of its newly designed Valley Wheel ™ online Product Information (OPI) tool. The new version provides users with a new experience while retaining existing features. The Valley Wheel ™ mobile app seamlessly connects Emerson's tools and resources to the specifications of the Valley Wheel ™ products, a new user interface (UI), powerful features and clear navigation.
Emerson has released two new and upgraded tools to further enhance the user experience.
Through the Online Product Information (OPI) tool, users can search for a wide range of products including compressors and condensing units, powerful cross-referencing allows access to other original equipment manufacturer (OEM) products and competing products, as well as search for related spare parts for products under the Valley Wheel ™ brand.
Key improvements include:
More user-friendly user experience and interface design
Mobile response
Simple and clear navigation Settings for easy access to more resources related to Emerson products
Live chat function 24/5
"In addition to product search and cross-reference capabilities, the improved Valley Wheel ™ Online Product Information (OPI) tool provides users with more valuable features such as books and announcements, software downloads, links and resources." Ken Monnier, Emerson's chief technology officer. "Users also have access to the Knowledge Center, technical resources on HVACR, and can use our customized HVACR calculator to help analyze system performance and system efficiency."
The Valley Wheel ™ mobile app allows users to quickly access nearly 30 years of product information and resources anytime, anywhere, from any device. Simply scan the bar code on any Valley Wheel ™ compressor for quick troubleshooting and diagnosis. The application can be used to check whether the required product spare parts are available from the authorized distributors of the Valley Wheel ™, find the Valley Wheel ™ technical experts, and also communicate with customer service representatives in real time, on-site commissioning, etc. Through the new design, to provide users with a better experience.
